Creating the complete travel experience
See how we do it
Choice and convenience before take-off
Thanks to our latest technologies you can pre-order a meal according to your taste preferences or dietary requirements, or pre-select a gift for your loved ones.
See how we do itBuilt on passenger insight
We combine business intelligence and culinary insight to personalize your passenger experience.
See how we do itFinest service, from the start
We know that a flight begins when you arrive at the airport. It's our goal to ensure your journey gets off to the best possible start.
See how we do itThe extra mile
We never take anything for granted. Our teams check and re-check every detail, to ensure that you have everything you need when your passengers board. Even down to last-minute changes.
See how we do itRelaxed and reassured
We are culinary experts. We’re always pushing the boundaries to offer you exceptional food and superb service.
See how we do itThe best of everything
From the simplest sandwich to a first-class feast, our chefs bring care, skill and innovation to every dish, inspired by some of the world’s most prestigious restaurants.
See how we do itRaising the bar for you
We’re here to make sure you enjoy a choice of premium brand products, and a level of service that raises the bar for in-flight retail.
See how we do itMemorable travel experiences
Drawing on unrivaled expertise and insight, we create innovative retail solutions passengers love. Combining great brand partners and exclusive gifts, we bring something new and exciting to every flight.
See how we do it
Our retail pre-ordering service creates a more relaxed journey by giving you the ability to make purchases in advance and have those items delivered during your flight.
We offer a broad range of meal options which meet most any dietary requirement. Our culinary teams are there to ensure you enjoy your onboard meal.
We use technology to empower a modern passenger experience that exceeds expectations through customized services based on your customer’s specific needs and wants.
We blend technology and business intelligence with customer data to create a more personal journey for your passengers.
While you relax in the shops and restaurants before your flight, our team aims to ensure that every critical item makes it to the plane on time, allowing you the smoothest possible journey.
On-time performance and accuracy are part of our DNA, down to the final mile. Our aircraft customer executives personally hand over each flight to the cabin crew, with the goal of ensuring everything is in place for a smooth flight.
We never stop challenging the boundaries of cuisine at 30,000 feet. Inspired by the world’s finest restaurants, our chefs combine the best ingredients with culinary expertise from across the globe to create menus that deliver culinary experiences beyond your expectations.
We’re dedicated to delivering the best in everything from food and cutlery to trays, retail products, equipment and trolleys. As your passengers enjoy their meals or select their purchases, they can enjoy a relaxed experience, unaware of the enormously complex operation that guarantees that exceptional service. Which is exactly how it should be.
Crew service and hospitality are an essential part of your overall passenger experience. Through our expert consultation, training and support, cabin crews become product experts who provide you with expert sales service. We operate to a higher standard, and our team continually develops innovative and competitive offers that bring onboard retail to the next level.
We take great care to create a unique, tailored retail offering by carefully selecting partner brands to match your passenger profiles and product offers they can’t find anywhere else. Our ordering and payment technology ensures a seamless sales process for both passengers and crew.